Nike - April 2019 - Present

Inventory Point Guard

• Project leader of revising department job instructions

• Run and analysis daily reports 

• Assists operations with virtual reports and inventory issues 

• Monitor and adjust inventory for out of balance reports 

• Assists the Planning department with available inventory for orders

 

TekSystems, Nike – October 2019 – April 2019 Instructional Designer 

• Identified areas of improvement within already developed training materials 

• Developed and delivered digital training content for the startup of the new facility  

• Created video-based training materials for the startup of the new facility 

• Developed relationships with operation managers to identify appropriate steps for processes to develop job instructions  

• Implemented job instructions for inbound receiving process

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Games Workshop - June 2018 - April 2019

Account Manager

• Weekly calls to outlets ensuring they are properly stocked and advising them on additional products to order

• Developed relationships of trust with my customers by listening and identifying their needs to help maximize their sales opportunities

• Identified ways to grow the number of customers committed to the program and ensured long term beneficial trading relationships

 

Receptionist, Mercedes Benz of Collierville, Collierville, TN. February 2018-June 2018.

• Welcomes visitors by greeting them in person or on the telephone; answering or referring inquiries

• Direct visitors to correct departments

• Assist salesmen with making drive-out tags for purchased vehicles

• Assist finance manager with receipting money and locating previous deals

• Assist management with stocking in vehicles

 

Graduate Service Assistant, Mississippi State University, Information Technology Services, Mississippi State MS. June 2016-December 2017

• Set up connections in video classroom for the instructor

• Check and clean equipment in technology classrooms

• Set up and conduct university streaming events

• Assist instructor with training workshops

 

Student worker, Einstein Bro’s and Bagels, Starkville MS. August 2013-2016

• Greeted and served customers

• Operated the register

• Stocked and Cleaned for closing

• Prepared for the shift the next day

• Aided as leader of night shift

• Made deposit drops at night

• Monitored production and labor

 

Customer Service Representative, Sitel, DIRECTV, Starkville MS. May 2015-December 2015

• Greeted customers via phone with enthusiasm

• Provided technical support for equipment

• Assisted customers with account information

• Deescalated calls

• Achieved company weekly goals

• Handled sales of new equipment and package deals

 

Student worker, Sudduth Elementary School, Starkville MS. January 2013-May 2013

• Tracked students' attendance

• Graded student papers for the teacher

• Prepared classwork for students

• Prepared take-home folders for students

• Helped students with classwork and homework

• Supervised when the teacher was out of the classroom

 

Student worker, State Fountain Bakery, Starkville, MS. August 2012- May 2013

• Served customers pastries

• Cleaned the store for closing and next day

• Worked on game days serving customers

• Prepared foods for sale on busy days

• Paperwork at the end of shift for production

• Greeted customers with smile and integrity

   

Student worker, Student Support Services Starkville, MS. January 2011-May2011

• Organized and created files for the students

• Transferred papers and test for the teachers and students

• Read and wrote for students with disabilities

 

Sandwich Artist, Subway, Collierville, TN. 2008-2010

• Made sub sandwiches for the customers

• Operated register

• Greeted people as they walked in and out of the store

• Stocked up the food, drink machine, and put paper towel, tissue, and soap in the restrooms

• Cleaned up the restrooms, and station area at closing.